We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you when you book for two reasons: firstly, to process your order and second, to provide you with the best possible service. The type of information we may collect about you includes:

• your name
• address (which maybe your own or your school's as applicable)
• phone number (should you wish to provide it, this is optional)
• email address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. If you want to opt out of any mailing lists please let us know at info@lighthouse.tv

Cookies

We may use a variety of methods, including "cookies" to collect information. 

What is a cookie? Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: http://www.allaboutcookies.org and www.youronlinechoices.com/uk/. 

For a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies 

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests. 

The cookies used on our Sites and/or Services have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on our Sites and/or Services by category is set out below. 

Performance Cookies: Lighthouse Courses collects cookies on our Sites and/or Services to capture information about page visits (e.g. “performance cookies.”) This information is anonymous and Lighthouse Courses uses this information only internally - to deliver the most effective content to our visitors. Information from the cookie is used to gauge page popularity, analyse traffic patterns on our Sites and/or Services and guide development of other improvements to our Sites and/or Services. 

Functionality and Necessary Cookies

Lighthouse Courses does not require that you accept cookies and/or you may withdraw your consent to our use of cookies at any time by adjusting your browser's privacy settings, however, some functionality on our sites (e.g. “functionality cookies”), our product or service check-out process, and services may be disabled if you decline to accept cookies (e.g. “necessary cookies”). 

Opting Out of Cookies

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also change your cookie settings through preference options in our sites and/or services, where applicable. We will indicate that upon selecting your preferences, that we will use a cookie to remember your preferences. 

Location-Based Services: We may collect and use precise location data, including the real-time location of your mobile or fixed location device. 

Analytics Tools: We may collect and use precise location data, including the real-time location of your mobile or fixed location device. 

We use analytics tools and other third party technologies, such as Google Analytics, to collect non-personal information in the form of various usage and user metrics when you use our online Sites and/or Services. These tools and technologies collect and analyse certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behaviour and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information. 

The third party analytics companies who collect information on our Sites and/or Services and other online products and/or services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies. 

In addition to our use of technologies as described herein, we may permit certain third party companies, including Google, to help us tailor advertising that we think may be of interest to you based on your use of the Lighthouse Courses site and/or services and to otherwise collect and use data about your use of Lighthouse Courses sites and/or services. For more information about this practice, please see the section immediately below. Should you wish to opt out you can do so at any time by visiting http://www.networkadvertising.org/choices or to opt out of Google Analytics visit the Google Analytics opt-out page. 

As well as using cookies and related technologies as described above, we also may permit certain third party companies, including Google, to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g. to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behaviour. These companies may use information about user behaviour in order to provide customized advertisements across various services and products. In the course of providing these services, products or placing advertisements, these third party companies may place or recognise a unique cookie on your computer, and may record information to these cookies based upon your activities on any of our Sites and/or Services and on third party websites. Each of these companies uses this cookie information according to their own privacy and security policies. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out as indicated in this Policy. Please note this does not opt you out of being delivered advertising. You will continue to receive generic ads.

Copyright

All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software and all other material on this Web site are copyright of Lighthouse Courses Ltd and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this Website for the sole purpose of placing an order with Lighthouse Courses Ltd or using this website. Any other use of materials on this Website - including reproduction for purposes other than those noted above, modification, distribution, or republication - without the prior written permission of Lighthouse Courses Ltd is strictly prohibited.
 

Customer Services
Lighthouse Courses Ltd
Suite 3, 163 Marine Parade, Brighton, United Kingdom BN2 1EJ

Email: info@lighthouse.tv
Tel: 0800 587 8880

Calls are free from land lines within the UK and all 0800 numbers now form part of inclusive minutes agreements with mobile phone network operators.

Opening hours are 9.00 am to 5.00 pm (Mon-Fri) during term time.

Customer Satisfaction

We want to provide all our customers with a prompt, efficient service and good quality training. So, if for any reason, you are not completely happy with any aspect of our services or products, please email info@lighthouse.tv with details and we will respond within 5 working days. We will treat your comments as confidential.

Disclaimer

To the fullest extent permitted at law, Lighthouse Courses Ltd is providing this website and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Lighthouse Courses Ltd does not represent or warrant that the information accessible via this web site is accurate, complete or current. Price and availability information is subject to change without notice. Except as specifically stated on this Website, to the fullest extent permitted at law, neither Lighthouse Courses Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information or content. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

The company is registered in England and Wales, Company Number 09780417