This course aims to:

Identify key aspects to the role, and personal characteristics, of team leader; Give advice on managing your team assertively but with sensitivity; Explain how to get the best out of your team colleagues; Give guidance on managing your time more effectively; Clarify the principles of successful delegation; Describe the characteristics of effective team meetings; Distinguish between the day-to-day management of your team and the strategic leadership of your team; Explore how you can monitor and evaluate the work of your team colleagues